Changing the world by creating a Customer service revolution!
In todays world, it is all about rapid transactions versus genuine interactions. DiJulius illustrates ways to teach every member of your organization to have empathy and compassion for their Customer, internally and externally, which builds relationships and creates emotional connection and brand loyalty. The Customer Service Revolution is a practicaland entertainingguide to offering exceptional experiences, which is currently one of the only sustainable differentiators amongst competing businesses.
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Dimensions (WxH):
5.5 x 8.0
Publisher:
Greenleaf Book Group Press
Publication Date:
January 06, 2015