Recently widowed Susanna Jenkins has decided to follow her family to the booming town of San Marcial, New Mexico, for a fresh start and to aid in her family's sudden change in fortune. They are tasked with managing her uncle's new Grand Hotel, and it takes all her patience to try to help her parents see the good of their circumstances and relinquish their sense of entitlement.

Owen Turner works as a boilermaker for the Santa Fe's train shops in San Marcial. He's immediately attracted to Susanna upon meeting her, but he hesitates to risk opening his heart again. Especially as painful memories are stirred up of his own late sibling when Susanna's brother is assigned to work under him.

When misguided choices put Susanna's family in an even more precarious situation, she needs someone to rely on. But if Owen can't face the past, he'll miss out on his greatest chance at love.