At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques

by Frank Eliason, Jeff Jarvis, and Brian Solis
Retail Price: $13.72
Discounts up to 46% based on volume
$15.72 37% off
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Product Details
Version:
ISBN:
9781118217221
Dimensions (WxH):
6.25 x 9.5
Publisher:
John Wiley & Sons Inc
Publication Date:
April 24, 2012
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500-999
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Minimum Order Quantity: 25
Overview
Perfect for leaders, managers, customer service professionals and others, this valuable resource, written by a customer service guru, explains the importance of refocusing your business on your customers and employees, and provides the tools necessary to accomplish this.
Categories
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Demand Horizon: A Revolutionary Approach to Creating Great Products
The End of Business As Usual: Rewire the Way You Work to Succeed in the Consumer Revolution by Solis, Brian